We look at reviews a few different ways: How many does the agency have, how many of them are good, and how many different sites they have reviews on. All these things tell us how well-established the agency is. And, if they a lot a good reviews across many different sites, it’s a huge push in the rating.
Another boost to an agencies rating is if they are accredited with the Better Business Bureau (BBB). The BBB has a strict set of standards and criteria the business must meet in order to be accredited. A dishonest business wouldn’t be able to be accredited, as the process is rigorous.
High BBB Rating
Additionally, if the business has a high rating with the BBB, it is an excellent sign. Getting only good reviews, responding to complaints, and maintaining a high rating can be difficult. Doing so shows that the business cares about their reputation, and providing excellent customer service.