A good number and frequency of reviews for the agency.
Fully accredited with the Better Business Bureau (BBB).
A good rating maintained with the Better Business Bureau.
Responds to customer reviews to increase engagement.
Reviews across different sites such as YP, Facebook, Yelp, etc.
Information on their website about the agents with the company.
Each court and jail is operated by different people, and therefore has its own unique practices. Work with an agent who has experience working in that local jail for the best customer service.
If a bail agency discusses a special price for their bonds, beware: Bail bond fees are actually set by law in Colorado. Agencies can charge no more than 15% of the full bond amount.
If a bail agency isn't open 24/7, they don't have a good understanding of the business. Arrests don't happen during convenient times - you need help when you need it, not in the morning.