There are a few signals that help you determine whether or not an agency is honest or not.
When looking for bonds in Denver, Colorado, use our rating system. These are signals we’ve gathered from years of working with top agencies across the United States.
A bondsman who is easily accessible is important. If you can't talk to your bondsman, then what's the point of getting their help? A good agent has a lot to offer - they usually have years of experience in the industry. When you can easily communicate with them via text, phone, or email, it's a great sign.
Customer reviews are a great insight into the legitimacy of a business. It's hard to fake honesty when you've got angry customers leaving bad reviews. Good reviews are hard to come by - they take excellent customer service, and a dedication to helping customers. When a business has good reviews, it's a great sign.
If an agency isn't open 24 hours a day, 7 days a week, 365 days a year, it's a bad sign. Arrests don't happen conveniently during business hours - they happen after work hours, on the weekend, or over a holiday. You need an agency that knows this and is there for you when you need it - not when it's convenient.
Another strong signal of trust is when a business is accredited with the Better Business Bureau (BBB). The BBB has a rigorous set of criteria you must meet in order to be accredited, so it illustrates that a business is honest. Additionally, when they maintain a high rating, it is a good sign they are a good agency.
When a business has a strong social media presence, this is a good sign they are legitimate and honest. It takes a lot of time and effort to update a social media platform, and only dedicated business owners will take the time. Also, it provides another avenue to read reviews from pervious customers.
When looking for an agency, it's often best to go with a bondsman who has multiple agents in the office. This shows a couple of things: First, you're much more likely to get help when you need it (more agents equal more time to help). Second, you'll likely get an agent who has more experience at a specific jail.